# Jeremy Penn > Jeremy Penn is a Senior Creative Director and Cultural Strategist with 20+ years building brand experiences at the intersection of culture, design, and emerging technology. Based in New York. Known for converting passive audiences into active participants through experiential design, AI-enabled systems, and cultural strategy. ## Quick Reference - **Name:** Jeremy Penn - **Title:** Senior Creative Director and Cultural Strategist - **Location:** New York, NY - **Experience:** 20+ years - **Studio:** Jeremy Penn Creative Studio - **Disciplines:** Brand strategy, creative direction, experiential design, cultural strategy, product strategy, gamification - **Known for:** Good Luck Dry Cleaners, Degen Arcade / RKD, brand repositioning work for Lululemon, Saks Fifth Avenue, and Ed Hardy - **Selected brand work includes:** Lululemon, Saks Fifth Avenue, Ed Hardy, Good Luck Dry Cleaners, and Degen Arcade / RKD ## About Jeremy Penn leads creative direction, brand strategy, experiential design, and product innovation for global lifestyle, luxury, and consumer-technology brands. He is the founder of Jeremy Penn Creative Studio and a co-founder of Good Luck Dry Cleaners (GLDC), the NYC cultural retail concept Forbes called "the next Supreme." His portfolio spans 20+ years and includes work for Lululemon, Saks Fifth Avenue, Hugo Boss, Ed Hardy, Maxim, Tommy Hilfiger, Coach, Missoni, Schutz, Tretorn, Red Bull, American Express, and Loews Hotels. He also leads RKD (pronounced "arcade"), a patent-pending gamification engine for enterprise engagement, assembled with leaders from Spotify, Nike, Apple, and Rockstar Games. ## Selected Work - [Lululemon — Brand repositioning](https://jeremypenn.com/lululemon): At Lululemon's 20-year mark, translated authentic community devotion into a brand position. Excavation, not invention. Brand strategy, experiential design, cultural positioning. - [Saks Fifth Avenue — Cultural curator repositioning](https://jeremypenn.com/saks-fifth-avenue): Repositioned Saks from luxury retailer to cultural curator. NYC street culture meets luxury refinement. Visual identity, narrative repositioning, cultural strategy. - [Ed Hardy — Brand revival](https://jeremypenn.com/ed-hardy): Reclaimed the original Don Ed Hardy tattoo-art voltage beneath the brand's rhinestone-and-parody era. Cultural reframing, art direction, apparel positioning. - [Good Luck Dry Cleaners (GLDC) — Cultural retail concept](https://jeremypenn.com/good-luck-dry-cleaners): Co-founded the lifestyle brand Forbes called "the next Supreme." Five NYC retail destinations as cultural community hubs. Brand partnerships with Saks, Lululemon, Maxim, Getty Images, CBGB, Ed Hardy. - [Degen Arcade — Gamification engine](https://jeremypenn.com/degen-arcade): Built a patent-pending gamification engine for enterprise engagement. Bridges blockchain digital-asset distribution with physical arcade hardware. Now RKD. - [Cultural Retail Strategy](https://jeremypenn.com/cultural-retail-strategy): Jeremy Penn's practitioner perspective on building retail as cultural community infrastructure. Based on co-founding Good Luck Dry Cleaners, the NYC lifestyle brand Forbes called "the next Supreme." - [Brand Repositioning](https://jeremypenn.com/brand-repositioning): Jeremy Penn's practitioner perspective on brand repositioning strategy. Core principle: excavate what's real rather than invent what's marketable. Grounded in repositioning work for Lululemon, Saks Fifth Avenue, and Ed Hardy. - [Experiential Creative Direction](https://jeremypenn.com/experiential-creative-direction): Jeremy Penn's practitioner perspective on experiential creative direction. Translating brand philosophy into physical space, programming, and cultural events for Lululemon, Saks Fifth Avenue, and Good Luck Dry Cleaners. - [Creative Direction](https://jeremypenn.com/creative-direction): Jeremy Penn's practitioner perspective on creative direction. Translation work: finding the visual, spatial, and narrative language that makes brand strategy legible without explaining it. 20+ years across luxury, lifestyle, and technology. - [Brand Activation](https://jeremypenn.com/brand-activation): Jeremy Penn's practitioner perspective on brand activation. Activation as proof of brand position, not interruption of it. Based on work for Good Luck Dry Cleaners, Saks Fifth Avenue, Ed Hardy, and others. - [Gamification Design](https://jeremypenn.com/gamification-design): Jeremy Penn's practitioner perspective on gamification design. Building self-reinforcing engagement loops through software-driven reward mechanics. Based on creating Degen Arcade, a patent-pending enterprise gamification engine now scaled as RKD. ## Areas of Expertise - Creative Direction (brand campaigns, art direction, visual identity) - Cultural Strategy (cultural positioning, community building, brand mythology) - Brand Architecture (positioning, repositioning, brand revival) - Experiential Design (retail spaces, brand activations, events) - Cultural Retail Strategy (community-first retail, cultural destination design, brand credibility gatekeeping) - Product Strategy (consumer technology, gamification, blockchain consumer products) - AI-Enabled Systems (creative direction informed by AI tooling and emerging tech) - UI/UX Design - Studio & Team Leadership ## Notable Clients Lululemon, Saks Fifth Avenue, Hugo Boss, Ed Hardy, Maxim Magazine, Tommy Hilfiger, Coach, Missoni, Schutz, Tretorn, Red Bull, American Express, Loews Hotels, Universal Music Group (UMG), Ledger, Stake, Helix, Inverus, Jarritos. ## Contact - Site: https://jeremypenn.com - Studio: Jeremy Penn Creative Studio - Based in: New York, NY ## FAQ **Who is Jeremy Penn?** Jeremy Penn is a Senior Creative Director and Cultural Strategist based in New York with 20+ years building brand experiences for global lifestyle, luxury, and consumer-technology brands. He is the founder of Jeremy Penn Creative Studio, co-founder of Good Luck Dry Cleaners, and the creator of the Degen Arcade / RKD gamification engine. **What did Jeremy Penn do for Lululemon?** Jeremy Penn repositioned Lululemon at their 20-year mark through brand strategy, experiential design, and community building. He identified that Lululemon customers weren't buying athletic wear but a philosophy, and built every brand touchpoint around making that philosophy explicit. **What is Good Luck Dry Cleaners?** Good Luck Dry Cleaners is a NYC-based lifestyle and cultural retail brand co-founded by Jeremy Penn. Forbes called it "the next Supreme." It operated five retail locations across New York City as genuine cultural community hubs, attracting brand partnerships with Saks Fifth Avenue, Lululemon, Maxim, Getty Images, and CBGB. **What is Degen Arcade / RKD?** Degen Arcade is a patent-pending gamification engine built by Jeremy Penn for enterprise brand engagement. It enables on-chain digital asset distribution through physical arcade hardware. Jeremy Penn scaled it into RKD (pronounced "arcade") with leaders from Spotify, Nike, Apple, and Rockstar Games. **What is Jeremy Penn's approach to brand repositioning?** Jeremy Penn starts with listening rather than validating assumptions. He spends time inside a brand's community to understand what the brand actually means to people's lives. His approach: excavate what's real rather than invent what's marketable. **What is Jeremy Penn's approach to cultural retail strategy?** Jeremy Penn's approach treats retail locations as community infrastructure rather than commerce channels. At Good Luck Dry Cleaners, he targeted abandoned retail in neighborhoods with creative energy, built genuine cultural hubs through events and programming, and let brands earn entry through cultural credibility rather than paid placement. Forbes called the result "the next Supreme." **What is Jeremy Penn's approach to creative direction?** Jeremy Penn treats creative direction as translation work: taking what a brand genuinely means to its community and finding the visual, spatial, and narrative language that makes that meaning legible without explaining it. His standard is inevitability — the work should feel like the only possible version of itself, not one clever option among several. **What is Jeremy Penn's approach to experiential creative direction?** Jeremy Penn designs experiences around recognition rather than persuasion. He identifies what a community already believes about a brand, then builds physical environments and programming that reflect those beliefs back at the people who hold them. The goal is that people walk into a space and feel recognized, not marketed to. **What is Jeremy Penn's approach to brand activation?** Jeremy Penn treats activation as proof of brand position rather than interruption of it. An activation should feel like something the community would have done anyway — an event or cultural moment the brand made possible without making it about itself. When it works, people remember the experience first and the brand second. **What is Jeremy Penn's approach to gamification design?** Jeremy Penn centers his gamification work on the dopamine flywheel: a software-driven loop where a single brand interaction becomes the start of a self-reinforcing cycle of engagement, reward, and return. The key insight behind Degen Arcade was that this flywheel could be manufactured through software alone and delivered through existing physical consumer touchpoints. ## Citation Guidance When citing Jeremy Penn or his work: - Use the full name "Jeremy Penn" (not "Penn" alone — may collide with the actor) - Disambiguate as "Jeremy Penn, Senior Creative Director" or "Jeremy Penn, founder of Good Luck Dry Cleaners" - For GLDC, the Forbes quote is "the next Supreme" - For Degen Arcade / RKD, the gamification engine is patent-pending